FAQs

General

  • At London Filmworks, we make your production process as seamless as possible. Our extensive £1,200 per day camera and lighting package offers an incredible range of industry-leading gear. All equipment is delivered, set up, and fully managed by our dedicated equipment technician. Kit transport within the M25 is included with our custom-racked Kit Van, designed for maximum efficiency and fast setups. Comprehensive kit insurance is also included. London Filmworks is here to take the worry out of your kit rental and all the logistics that come with it, allowing you to focus entirely on your shoot ahead.

  • Our complete kit package consists of: A full two camera and lighting package featuring the Alexa Mini LF, Arri Amira, Sigma Cine Lenses, Ronin 2, Wireless and Client Monitors, Aputure Lighting, Mega Boom, and more. Kit insurance is also included.

    For a full breakdown of the kit, see our kit list here.

    Kit Van & Equipment Technician: Our dedicated equipment technician drives our custom-racked Kit Van, handles all gear transport, and provides expert assistance on set. The van is optimized for efficiency - every item is easily accessible, and cameras and gimbals can travel fully rigged. From setup to wrap, our technician ensures everything runs smoothly.

    Full Day Shoot Package: The £1,200 package includes a full day's shoot, which covers up to 12 hours from call to wrap. This includes all setup, shooting and breakdown. Any time beyond 12 hours, will be charged at an overtime rate of £100 per additional hour.

    For example, if the shoot lasts 14 hours, the additional 2 hours of overtime would be charged at £100 per hour, bringing the total cost to £1,400 (£1,200 base package + £200 overtime).

  • Kit transport within the M25 is included at no additional charge. For shoots outside the M25, transport is charged at 75p per mile, calculated from our London N7 base to the shoot location and back. This covers all travel to and from the shoot location(s).

  • It's easy! Just fill out our online booking form here.

    Alternatively, you can reach out directly with your name, company, shoot date:

    Email: hello@londonfilmworks.com

    WhatsApp: 0330 043 5547

    We'll confirm availability and get back to you as soon as possible!

Equipment

  • Our package comes fully loaded with high-end kit, including an Alexa Mini LF, Arri Amira, Sigma Cine Lenses, Ronin 2, Aputure lighting, monitoring, and much more. For a full breakdown of the kit, see our full kit list here.

    Everything has been carefully selected and designed for maximum efficiency on set and to deliver the best results possible. We've done our best to create a versatile kit list that is adaptable and suitable for a wide range of productions.

  • We can provide additional Arri Amira kits for £150 per day (including on-board monitor and tripod), subject to availability. If you prefer, we can also swap the Alexa Mini LF for an Arri Amira at no extra cost.

    Beyond this, we do not offer additional equipment beyond what’s included in our package. Any extra equipment will need to be sourced by the client.

  • If preferred, we can swap the Alexa Mini LF for an Arri Amira at no extra cost. Additionally, we can provide extra Arri Amira kits for £150 per day (including on-board monitor and tripod), subject to availability.

    Beyond these options, equipment cannot be swapped or changed, and we do not offer additional gear outside of what’s included in our package. Any extra equipment will need to be sourced by the client.

  • Our buyout package is a flat rate of £1200 per day, whether you need just the Alexa Mini LF or the entire camera and lighting setup. Even if you only needed half of what we provide, it would likely cost more to rent elsewhere. By offering a streamlined package, we ensure consistent, incredible value for our clients.

    Plus, having a full kit van on set gives you flexibility, if you change your mind or need extra gear at the last minute, you're fully covered without any extra hassle or added expense!

  • Our equipment is transported in one of the best custom-racked Kit Vans around. Because we work with a set kit list, we’ve been able to design the van exactly for that gear. It features heavy-duty pull-out drawers, in-van battery charging, and every item is accessible without needing to dig through or reorganize the van. This streamlined setup, managed by our trained camera assistant, allows for incredibly fast and efficient setup and de-rig, saving you valuable time on set.

  • Yes, we provide all necessary media cards for your shoot. Our cards are high-value assets and are essential for future shoots, so it’s important that they’re returned at the end of the shoot.

  • Yes, all media cards provided by London Filmworks must be returned after the shoot.

  • Absolutely! We offer an on-site backup service for just £25, using our MacBook Pro and Shotput Pro software to safely copy your footage. If you’d like to take advantage of this service, please let us know 24 hours before the shoot.

    If you don’t have backup drives, we can also supply 2TB SSDs for £10 each for a week's hire.

  • Yes! We provide everything you need for a successful shoot, including batteries, chargers, grip, plates, and other essential accessories. You can check out the full kit list here.

Equipment Technician

  • Our dedicated Equipment Technician ensures the safe handling, setup, and operation of all equipment throughout your shoot. From driving the Kit Van to managing camera, gimbal and lighting setups, they are there to provide technical support and ensure the shoot runs smoothly.

  • At London Filmworks, the Equipment Technician is an integral part of our service offering. We believe in providing the best value for your production, which is why the Equipment Technician is included in our £1,200/day package. The role is essential for a few key reasons. Firstly, the Equipment Technician is crucial for insurance purposes, ensuring that the kit is safe and properly handled throughout the shoot. This prevents issues with unattended or mishandled equipment, keeping everything covered under our insurance policy.

    Secondly, with the Equipment Technician on site, the gear can be maintained and kept in optimal condition throughout the day. This means there’s no need to prep the kit in advance at the kit house, which helps keep our costs down and we pass those savings on to you. The Equipment Technician’s familiarity with the gear also greatly speeds up the workflow. They know where everything is, making setup, breakdown, and any troubleshooting much quicker. Having them on hand ensures the shoot runs smoothly, saving you valuable time and reducing potential delays.

  • Our camera assistant's priority is the care and management of our kit. While they will assist with setting up the equipment, they won’t be responsible for other production tasks like running errands or non-equipment-related duties. They are there to ensure the gear operates flawlessly throughout the shoot.

  • While the assistant is responsible for the technical setup and safety of the equipment, they are not hired as an operator.

Equipment Transport & Logistics

  • Kit transport within the M25 is included at no additional charge. For locations outside the M25, transport is charged at 75p per mile, calculated from our London N7 base to the shoot location and back. This includes all travel to and from the shoot location(s).

  • Yes, for shoots requiring a travel day, the cost will be quoted separately, depending on the distance and other factors.

  • Accommodation costs for our Equipment Technician will be quoted separately if an overnight stay is required. This will be agreed upon in advance, ensuring transparency and no unexpected charges.

Insurance

  • In most cases, no! At London Filmworks, we pride ourselves on offering a hassle-free rental experience, and that includes taking care of the insurance. Since our dedicated camera assistant is always on set managing the equipment, it’s typically fully covered by London Filmworks.

    However, there are a few specific situations where we won’t be able to provide coverage. These include, but aren’t limited to:

    - Working on large productions with equipment from other rental houses.
    - Situations where the London Filmworks camera assistant can’t be present.
    - Filming in high-risk environments.
    - Use of equipment on moving platforms (such as vehicles or drones).
    - Rigging the equipment using non-London Filmworks gear.
    - Filming in extreme or adverse weather conditions.

    If your production involves any of these scenarios, you will need to arrange insurance for the equipment. Rest assured, we’re here to guide you through the process and ensure everything is clear upfront. For more detailed information, please refer to our Terms and Conditions here.

Booking & Payment

  • We recommend booking as early as possible to secure your shoot date.

  • Payment is due within 30 days of invoicing. We don’t ask for deposits, and all fees are clearly outlined in the terms and conditions to ensure transparency. We aim to make the process as smooth as possible for our clients.

  • If you need to cancel your booking, just let us know in writing via email or WhatsApp. Cancellations made 4+ working days in advance won’t incur a charge. However, cancellations within 3 days may result in a fee, with 100% of the fee charged if canceled within 24 hours.

    Example:
    If your shoot is scheduled for a Friday, you would need to cancel by the previous Monday (4+ working days) to avoid any fees.